mdlbear: the positively imaginary half of a cubic mandelbrot set (Default)

Another long month this week. Guess we're going to keep having those for a while. Didn't finish doing my taxes, but figured out an upper bound and filed for an extension. OK, that was the easy part.

Wednesday, on short notice, Naomi and I went to Whidbey Island to look at houses. The first was quirky and magical, especially the land, but it would have taken quite a lot of work to make it habitable. The second was move-in ready and a safe bet, but it's never going to be much better than what it is now. The safe one was going to be looking at offers Thursday, so we put in a bid for asking price. We got it.

Thursday, in addition to finding out that our bid for the Whidbey Island house had been accepted, we got the counter-offer from the buyers for our Seattle house. We now have the choice between getting the work done ourselves, which would get us more money but has some risk, and giving the buyers a price reduction. It may come down to cash flow.

Saturday, Colleen and I decided to go out for dinner... and found the elevator broken. You can read about that little comedy of errors (none of them ours) downwhen in my previous post. A few things stand out:

  1. An SOP that includes "call the fire department" for after-hours elevator maintenance is clearly wrong.
  2. If you're going to have maintenance people "on call" but don't have an SLA for them, you have a problem.
  3. If the only contact information on your website is a phone number, a twitter handle, and a facebook name, something that would otherwise result in an annoyed email is instead going to make you look stupid in public.

Still worried.

Notes & links, as usual )

mdlbear: (penguin-rant)

Email to our apartment manager. Or the leasing office -- it's not clear who the "info@" account is connected to.

<rant> )

</rant>

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