I don't know if there is such a thing as a comfort zone when handling situations like this. It's been five years since my experiences dealing with PT personnel and some of the memories still make my blood boil. Here's my advice: Do NOT believe a single negative word they say at this point. Not. One. Negative. Word. And for the love of whatever you hold sacred, do NOT allow them to drag Colleen's spirits or expectations down. Some of these people have a checklist and a schedule and little else - woe betide anyone who doesn't keep to the expected pace in exactly the way they decree. I've seen firsthand the psychological damage that can be done by people wielding clipboards and "I'm the PT, I know everything" attitudes. Apologies for the rant, but I just hate to see anyone else have to go through this crap. Hugs to both of you.
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Date: 2009-03-26 03:06 am (UTC)