flower_cat update: *double* reverse

[mdlbear]

So, the Cat has been unable to keep food and drink down; she put in a call yesterday that was never answered, nor was her call this morning, so she finally called our personal physician, who gave her the number of the surgery clinic (who we evidently should have called first, only nobody told us that). They said to go in to emergency for a two-hour hydration procedure.

Fifty dollars and 11 hours later, she's still there, and will almost certainly be staying the night home as of 1:20 -- they only sent me home an hour ago. It seems that her bowels are still on strike after the surgery, a condition called ileus (although the Wikipedia article doesn't seem to exactly match the Cat's condition). Nobody mentioned it, of course, but the fact that she was throwing up everything they fed her after the surgery should have been a strong clue. I went in to Patient Relations and raised some minor hell, but apparently a formal "grievance" (as opposed to a mere gripe, which is easier to shrug off) has to go through Member Services. I will go there tomorrow morning when I either pick her up or visit her.

Comments

[trektone.livejournal.com]

Having had to deal with my share of hospital/health care "gripes" on behalf of my dad the last couple of months, I can understand your being furious. Keep raising hell, minor or major or augmented, but not diminished.

Hope her overnight stay helps.

[chaoswolf]

Minor hell? I would've expected you to raise a major hell by now, but that's beside the point.

[sdorn.livejournal.com]

I'm a pretty sedate guy, but ream them on this, please. Giving out post-op care information should not be rocket science: it should be written down, and if either you didn't get anything written or the written care sheet doesn't have the surgery-clinic number, this is an open-and-shut case of incompetence.

(Note: some hospitals are printing out post-op care advice from standardized web sites. Those standardized pages still have pages for things like the surgery-clinic number.)

[sdorn.livejournal.com]

And I hope that she's doing better this morning.