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fscking phone company
2003-01-15 08:18 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
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chaoswolf's new cell phone to my family plan drops us from unlimited calls between phones on the plan, to 1000. And we have to extend the contract in order to keep our free long distance. The alternative would have been to put the new phone on a new and different (and more expensive) non-shared plan.
I consider this sleazy, but service contracts subject to arbitrary change without notice seem to be the rule these days rather than the exception.
chaoswolf's new cell phone to my family plan drops us from unlimited calls between phones on the plan, to 1000. And we have to extend the contract in order to keep our free long distance. The alternative would have been to put the new phone on a new and different (and more expensive) non-shared plan.I consider this sleazy, but service contracts subject to arbitrary change without notice seem to be the rule these days rather than the exception.
no subject
Date: 2003-01-15 01:00 pm (UTC)On our land lines, someone keeps helpfully unbundling our grandfathered service package, then charges us about twice the going rate for our lines and the services.
When I said once that I really don't need the services anyway, the total was 1/3 more then we usually pay, because "it's a change in service plane and you loose any special rates you were receiving."
Sigh, so every 3-4 months we get a OMG bill, call customer support and spend 1/2 hour explaining to the CSR what the situation is.
{sigh}
At least our account is flagged as a "Ivanova" account from way back when.