It ain't you, babe.

[mdlbear]

So 6A finally apologizes for their screw-up, and I've been seeing "get both sides... it's only 500 out of X million... tempest in a teapot..." all over my flist. That's not the point, folks!

The real lesson from this is that a service provider's loyalty is not to their users or their customers, but to their shareholders.

You don't count. Period. They don't have to listen to you, they don't have to please you, and they can screw you over any time they want. They can even change their business model and drop all your data down the memory hole. You want a service that does have your interests at heart? Do it yourself, or join a partnership, co-op, or closely-held corporation. And keep backups anyway.

LJ is a useful tool, but it's just like your computer, your car, or your dishwasher. It's going to break, dribble bits all over the floor, and leave you cursing as you mop up and try to find a replacement.

Comments

Addendum to your tool comparison

[snobahr.livejournal.com]

Some of us widgle around and make-do with whatever can get duct-taped and hole-plugged of the original unit. Yeah, I know I'm one of the 500/13M folks you're talking about.